We have detected you have Javascript disabled. Go to Javascript disabled friendly site.

Your guide to Sydney trains

Email to a friend

email this page

Email to a friend

E-mail this page Print this page

Print this page

Print

Customer Charter yearly update

Read about our achievements each year and on the progress to date on delivering against our three year goals.

CityRail 2010 Customer Charter Report (2MB PDF)

CityRail 2009 Customer Charter Report (906KB PDF)