Our performance

Air-conditioned trains
As at December 2011, 71% of CityRail trains are fully air-conditioned. The number of air conditioned trains on the CityRail network will increase steadily over the next two years as we continue to roll out our new Waratah and Oscar fleet.

CityRail has been introducing new air conditioned Waratah carriages into service since July 2011 and further deliveries will increase the Waratah fleet to 626 cars.

Further deliveries of the air-conditioned Oscar trains on the outer suburban network will increase the Oscar fleet to 221 cars.

Passenger journeys
Annual CityRail patronage for 2011 was 299.2 million journeys up from 290.1 million in 2010.

• Timetable changes in October 2011 resulted in the following capacity improvements:
  • Additional peak services on the Western Line to ease crowding
  • More Oscars to operate on the South Coast Line on existing services
  • Additional carriages on selected peak services to provide further capacity
  • Additional off peak services on the Western, North Shore and Illawarra lines
  • Additional weekend services on the Blue Mountains Line
    
    
• Other operational changes to the timetable are also being incorporated for the progressive introduction of more Waratah and Oscar trains.
  
  
• On 29 October the new relocated station at Schofields opened.  Selected peak and weekend services now commence at Schofields, providing an additional 42 services per week for local customers.

Detailed service improvements by line are outlined below.

Western Line

• Additional morning peak weekday service from Schofields to North Sydney departing Schofields at 7:51am, departing Central 8:48am and arriving North Sydney at 9.00am.
• Extension of three morning and four afternoon weekday Quakers Hill services now start/terminate at the new Schofields station.
• Extension of weekend morning Blacktown service now starting from Schofields at 7:12am, departing Central at 8:13am and arriving Chatswood at 8.39am.
• Extension of morning peak weekday 7.30am Penrith to North Sydney service to now start from Emu Plains at 7.26am
• Additional Penrith to Chatswood weekday service departing Penrith at 9:28am, departing Central at 10:28am and arriving Chatswood at 10.52am.
• Additional afternoon peak weekday service from North Sydney to Emu Plains departing North Sydney at 4.57pm, Central at 5:11pm and arriving Emu Plains at 6:12pm.

Blue Mountains Line

• More carriages for three morning and three afternoon Blue Mountains intercity services; building up from four or six to eight cars
• 4.37am Lithgow – 7.32am Central(i). The (i) denotes services that arrive or depart from Central Station, intercity platforms 4 to 15
• 6.37am Mount Victoria – 9.05am Central(i)
• 6.32am Lithgow – 9.26am Central(i)
• 3.52pm Central(i) – 6.16pm Mount Victoria
• 4.24pm Central(i) – 7.21pm Lithgow
• 6.08pm Central(i) – 9.07pm Lithgow
• Additional four weekend services:
• 9:48am Central(i) - 12:10pm Mount Victoria
• 6:36am Mount Victoria - 9:01am Central(i)
• 3.36pm Mount Victoria – 6.01pm Central(i)
• 4:36pm Mount Victoria - 7:01pm Central(i)
• A 4-car Oscar train replaced a 4-car V Set train on the following services:
• 8.06am Central(i) to Springwood 9.26am
• 9.34am Springwood to Central(i) 10.58am

South Coast Line

• 6-car V-set has been replaced with an 8-car Oscar on the following weekday peak services:
• 6:50am Kiama – 9:01am Central(i)
• 4:41pm Central(i) – 6:58pm Kiama
• 8-car V-set has been replaced with an 8-car Oscar on the following weekday peak services:
• 5:49am Kiama – 8:01am Central(i)
• 6-car V-set has been replaced with an 8-car V set on the following weekday peak services:
• 6:14am Kiama – 8:30am Central(i)
• 5:12pm Central(i) – 7:31pm Kiama
• Extension of selected South Coast intercity off peak weekday services to/from Martin Place/Bondi Junction

Illawarra & Eastern Suburbs Line

• Additional 2:53pm Bondi Junction to Sutherland weekday service arriving 3:46pm.
• Extension of 3:42pm Central to Sutherland weekday service to commence from Bondi Junction at 3.33pm, arriving Sutherland at 4:23pm.

OTR

CityRail has achieved its target for peak On Time Running (adjusted to exclude events beyond CityRail’s control) during the quarter to December 2011 with 95.4% of services running on-time compared with our target of 92%.  We have also achieved our target of having less than 0.5% of peak services cancelled or skipped, with 99.6% of peak services reaching their destinations and only 0.4% of services being skipped during the quarter to December 2011.

In 2010/11, On Time Running (before adjustments for events beyond CityRail’s control) was 95.2% and 0.4% of timetabled services were cancelled and the equivalent percentage skipped stops at scheduled stations.

Security
Historical figures for BOCSAR (NSW Bureau of Crime Statistics and Research) reported offences against persons per million passenger journeys have been adjusted to reflect downward revisions in previously reported RailCorp Patronage.

The reported number of offences against the person on rail premises per million passenger journeys was 8.4 for YTD September 2011 (reported three months in arrears). It was 9.0 in 2010/11 financial year (i.e. to June 2011) and 8.8 in the 2009/10 financial year.

A range of measures are in place to provide a safe and secure network for RailCorp customers and staff, including the provision of a high visibility presence on trains and stations with Transit Officers deployed on an intelligence basis. RailCorp continues to work in partnership with the NSW Police Force on these issues.

The statistics reported are a combination of crime statistics from BOCSAR and RailCorp passenger journey statistics. Crime statistics for the quarter ending December 2011 will be released by BOCSAR in mid April 2012.