Website accessibility

The CityRail website was built to ensure its content is available to the widest possible audience, including users of assistive technology. We have endeavoured to meet all Priority 1 and 2 and the majority of Priority 3 checkpoints, of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0, the internet standard for accessibility at the time of development.

The accessibility features available on this site include access keys to get to certain information using your keyboard, skip to content links and a logical tab order to navigate using assistive technologies.

Access keys

Access keys allow you be taken to a particular webpage or specific part of a webpage via the keyboard.

• s = Skip navigation
• 1 = CityRail homepage
• 2 = Site map
• 3 = Search (located on the top-right of the page)
• 0 = Access key details

To use the access keys feature on our website:

• Internet Explorer - press ALT key + access key then ENTER.
• Firefox - press ALT key + SHIFT key + access key.

Please refer to the help section of your browser for further information.

Browser compatibility

This site has been tested with a number of browsers, but we do recommend using an up-to-date version of Internet Explorer (7 or above) or Firefox (2.0 or above).

To check the version of your internet browser:

• From the menu bar, select Help.
• From the menu options select About.

Font size

The text on this web site is relative, not fixed, so that you can change the font size to suit you. This is required to meet accessibility guidelines. Because most web sites still use fixed text sizes, you may not have seen this problem before. You can fix this by adjusting your browser's text size back to the default value (or larger if that suits you). Please note that significantly increasing the text size may adversely affect the screen layout.

Depending on your browser, you can increase or decrease the font size by:

• Internet Explorer 6.x - from the View menu select Text Size then select the desired size.
• Internet Explorer 7.x - from the Page menu select Text Size then select the desired size.
• Firefox 2.x - from the View menu select Text Size then select Increase/Decrease.
• Firefox 3.x - from the View menu select Zoom then select Zoom In/Zoom Out.

Document formats

While we attempt to provide all content as web pages (HTML), sometimes information may be provided in other formats to make it quickly available to customers. Formats may include PDF, Word or Excel and often these are preferred by their intended users.

PDFs

Viewing, downloading and printing PDF files requires Adobe Reader, available free of charge from the Adobe website.

• To save PDF files for later viewing, right click on the text link or image; select Save Target As and save the file to your computer.
• To print PDF files select File > Print from the Adobe Reader tool bar.
  

For information about using assistive technology with Adobe Reader, please visit Adobe's accessibility resource centre. Adobe also provides an online conversion tool to convert PDF files into plain text or HTML.

Having difficulties?

If you encounter any difficulties accessing this website, or require information in an alternative format, please contact us.