Nominate staff

Staff member assisting customers Have you received outstanding service from one of our staff members? If so, we invite you to nominate him or her for one of two awards:

Customer Excellence Awards - for staff who deliver high customer service and assistance, especially during delays or disruptions. More about the Customer Excellence Awards.

Golden Mic Awards - for staff who respond to the needs of customers by providing high quality and timely announcements and information. More about the Golden Mic Awards.

Your name:*
Staff member's name:*
Award:* Customer Excellence Golden Mic

Date:
Approximate time: :

Station:
Platform number:

OR
Train travelling from:
Train travelling to:
Carriage number:

Reason for nomination: