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Posted: Monday 23 February 2009 (updated 25 May 2009)

Until 8 June 2009, we're making travel free between Epping and Chatswood for customers using the stations on the Epping to Chatswood rail link.

Ticket gates and ticket vending machines at all of the new stations have now been switched on, so please make sure you have a green CityRail magnetic-stripe ticket to travel. Blue complimentary passes have been discontinued.

Holders of a valid 7 or 14 Day RailPass or FlexiPass who travel to one of the five rail link stations, need to use a complimentary green magnetic-stripe ticket until their ticket expires. Ask station staff at any of the five stations on the link for your ticket.

What type of ticket do I need?

Firstly, where are you travelling from? Find the option which applies to you and refer to the relevant table for some examples.

1. Travelling within the new link to one of the new stations or to Epping or Chatswood.
Simply ask station staff for a green ticket (replacing your blue complimentary pass if you held one). You'll be able to keep using this green ticket for unlimited travel on the link from now until the end of the free travel period.

2. Travelling from outside the new link to one of the five link stations.
If you are travelling to Epping, Macquarie University, Macquarie Park, North Ryde or Chatswood stations, you can now choose the new station as your destination at the ticket window or ticket vending machine and your fare will automatically incorporate the free travel component for you.

3. Travelling from one of the new stations to a station outside the link.
You can buy tickets for the whole journey from the ticket office staff or ticket vending machines.

4. Travelling through the new link from and to a station beyond Epping or Chatswood.
You will need to buy your normal CityRail ticket. You will still benefit from a shorter travel journey and an associated lower fare.

Anything else I need to know?

Prevent your ticket being damaged
We recommend you avoid it getting scratched, creased or folded. Ask CityRail staff at stations on the new link for your free plastic ticket wallet which will help keep your ticket in good condition.

TavelPasses valid in the Macquarie Park area
Please note that no fare-free portion applies to the price of your TravelPass as a result of the fare-free period, and so no refunds will be issued.

Purchasing a 7 or 14 Day RailPass from any of the new stations
You can purchase a 7 or 14 Day RailPass from any of the new stations to take advantage of the fare-free offer. Or you can purchase it at your regular destination point and you will only be charged for a RailPass to Epping or Chatswood (whichever is cheaper).

Travelling after 9.30pm
After the last train service on the new link, you will need to use your complimentary green CityRail magnetic ticket or valid CityRail ticket on State Transit buses (routes 545, 288 and 290).

Your ticket will be accepted by the bus driver if you board at a bus stop adjacent to Epping, Macquarie University, Macquarie Park, North Ryde or Chatswood stations, for travel between Epping and Chatswood only. Please call 131 500 or go to www.131500.com.au to check the bus timetable for your journey.

Please remember
A $200 on-the-spot fine applies for travelling without a valid ticket.