CityRail - School Groups & Students

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Planning for excursions

Please plan in advance

Schools need to plan their travel well in advance of school trips.
If you are planning on travelling in a group, please contact your local CityRail station manager. You will need to provide the following information:
- date of travel
- proposed time of travel
- number in group
- contact details for the school
- boarding station
CityRail will contact your nominated representative to advise you of the most appropriate arrangements for your trip

Getting there

While school students are very welcome to use CityRail’s services to travel to events, the general public also uses CityRail’s services and consequently during peak hours services can be very crowded
CityRail requests that you do not commence your travel in the peak hours (7-9am and 4-6pm)
If travelling to events at Olympic Park, schools are reminded that due to limited direct services to Olympic Park, schools travelling on the metropolitan system should interchange at Lidcombe station for the Olympic Park Sprint service
No carriages or seats can be reserved on normal CityRail services

Travelling in groups

We recommend that only small groups of up to 20 children and 1 teacher / carer travel together. Groups with larger numbers will need closer supervision and should not expect to travel together on one train
Infants also need close supervision and therefore should have a minimum of one carer / teacher per 5 children
Primary and secondary school children should have a minimum of one carer / teacher per 20 children
Groups should be at the station 20 minutes prior to the train departure time
If more than one group is travelling on the same train, please ensure the groups are spread over the entire train and not just one carriage
It is essential that carers/teachers assist station staff with loading students as quickly as possible onto trains so as to avoid delaying the train
Teachers/carers are asked to maximise the number of children per seat on the train

Ticketing

Purchasing a child off-peak return ticket is the cheapest option. Please remember that off-peak fares do not apply before 9am
You can save up to 30% in fares if you travel in the off-peak
If you are travelling in a group, a group ticket can be purchased at your CityRail station on the day of travel only. Please be at the station in plenty of time to allow for ticketing, and at least 20 minutes prior to the train departure time
Please remember you must have a valid ticket for each child before boarding a train. If both the station and ticket vending machines are closed or not operating you must purchase the tickets at your destination. Penalties do apply for fare evasion

Safety

Safety is one of our highest priorities at CityRail. Here are a few tips to help you have a safe journey with us:

Trains are fast and very quiet. Always keep a safe distance by staying behind the yellow line on the platform
Watch your step when entering and leaving the train. There is sometimes a gap between the platform and the carriage
Don't change carriages whilst the train is moving

Courtesy

Important

You should also know that some things are strictly forbidden when travelling on CityRail trains:

Do not take short cuts across the train lines to reach another platform
Do not take knives; spray cans or permanent marker pens onto stations and trains. Police can charge people found with these items
Do not throw any objects out of the train
Do not put any part of your body outside the train
Do not hold the train doors open when they are closing
Do not put your feet up on the seats
Do not use offensive language or behaviour
Do not run on stairs, at stations or on trains