Ticket conditions

Please ensure you have a valid ticket (and concession card if required) before travelling. If both the ticket office and ticket vending machines are closed, you can buy a ticket at your destination. Fines apply to customers who cannot produce a valid ticket or concession pass.

Breaking your journey

Breaking your journey is not allowed on single, return and off-peak return tickets.

• If you get off a train, but do not exit the station, you have not broken your journey.
• If you get off a train and exit a station you have broken your journey.
• Once you exit a station, your trip has been completed.

Travelling to Airport Line stations

If you intend to enter or exit at Green Square, Mascot, Domestic Airport or International Airport stations, you will need to pay an additional station access fee, unless the station is listed as an origin or destination station on your ticket.

Ticket care

Please look after your ticket. If the magnetic strip is erased or damaged the ticket becomes void. Only faulty tickets, not damaged ones, will be replaced. Please do not:

• Wash or immerse your ticket in water.
• Leave your ticket in the sun or next to a heat source such as a radiator.
• Fold, bend or twist your ticket.
• Remove or tamper with the magnetic strip or any trip detail on your ticket.
• Cut or tear your ticket.
• Allow your ticket to become coated with grime or other foreign substances.
• Expose your ticket to strong magnets.

Fares handbook

For a full explanation of CityRail's tickets and the terms and conditions of use, refer to the Passenger Fares Handbook.

Passenger Fares Handbook (PDF 1MB)

Conditions of travel

Please visit the Conditions of travel page.