Travelling with children
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Prams and strollers
If you are travelling with a pram or stroller, we recommend you either strap the infant into the pram/stroller, or remove the infant from it completely to board the train. Here are some other safety tips:
- Always keep a firm hold of your pram anywhere on stations and trains
- Always apply pram brakes when you are at the station or on the train
- Ensure your child is securely strapped into the pram
- Park the pram parallel to the edge of the platform, not pointing towards the tracks
- Board the train near the guard's compartment so they can see you when closing the train doors
- Don't rush - allow plenty of time for your journey
- Mind the gap between the platform and the train doors
- If you require assistance, please ask CityRail staff - they are there to help you.
Pram safety video
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Terms and conditions
- Only one DVD per household
- Please allow three weeks for delivery
- The DVD is not transferable or redeemable for cash
- We respect your privacy. We will never give or sell your details to an outside company for any reason, marketing or otherwise, without your consent other than to send you your DVD.
