Travelling with children

Prams and strollers

Customer travelling with a pram If you are travelling with a pram or stroller, we recommend you either strap the infant into the pram/stroller, or remove the infant from it completely to board the train. Here are some other safety tips:

Always keep a firm hold of your pram anywhere on stations and trains
Always apply pram brakes when you are at the station or on the train
Ensure your child is securely strapped into the pram
Park the pram parallel to the edge of the platform, not pointing towards the tracks
Board the train near the guard's compartment so they can see you when closing the train doors
Don't rush - allow plenty of time for your journey
Mind the gap between the platform and the train doors
If you require assistance, please ask CityRail staff - they are there to help you.

Pram safety video

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Free pram safety baby bib and DVD

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You should always park your pram parallel to the edge of the platform, not pointing towards the tracks.

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