Customer courtesy
"Let's keep beastly behaviour off our trains."
Have you ever been standing on a train because someone in your carriage is hogging two seats? Ever had a persons headphones blaring right next to you?
Research showed that some customers are occasionally frustrated by the behaviour of certain fellow passengers.
In response, we created a popular and award-winning 'beasts of bad behaviour' customer courtesy campaign, designed to discourage - in a fun way - certain behaviours onboard trains, improving the customer's experience of their journey.
The Blaster
These doof doof blaster beasts bug you with noise blaring from their headphones and their way-too-loud-speakers. You said you'd rather hear nails down a blackboard than their second-hand music.
The Blocker
These beasts block you from getting off the train. You flatten like a stamp to get past, but then you have to say, "excuse me" to them. You told us this really bugs you.
The Bumper
You told us you're tired of the bag attack. Hey, if you wanted to be bumped with other people's luggage you would have been a porter.
The Grubber
You said these beasts bug you by putting their grubby feet on the seats. Trying to be cool, but smelling bad. And they wonder why they always sit alone.
The Hogger
You told us these beasts won't give up their seat for anyone. Older people, pregnant women, passengers with disabilities. Hey, even their bag hogs a seat to itself.
The Rubbisher
These beasts just dump their rubbish on the train for you to enjoy. Which is probably why they bug you more than living in a 20-person share house.
The Shover
You said these beasts bug you by shoving onto the train while you're trying to get off. Hey, if you wanted to play league you would have joined a team, right?
The Splutterer
This sniffly beast refuses to cover its mouth when it coughs and sneezes. Instead it sprays the entire train with its germs. You said being spluttered on by strangers really bugs you. Really, even talking about it is gross enough.
The Yeller
You told us these beasts bug you by talking really, really loudly on their phone and to their friends (which apparently includes everyone in the next carriage). The worst part is, the more boring the conversation, the louder they yell it.
